CRM, PMS, ERP, CDP
An expert partner, not a one-off “build”: a methodology tailored to your process — selecting, implementing and evolving the stack, funnels, customer data, automation and analytics — all in one planning loop.
We set up processes
Automate
Implement AI
We know hospitality from the inside
Services
What we do
Funnels, automation and analytics — wired into your processes: from first contact to repeat sales.
AI assistants
Chatbots and voice scenarios that take routine off your front line and inbox.
RPA & integrations
Robotizing repetitive operations and connecting systems with no manual data transfer.
Digital marketing
Performance and strategy: paid search, targeting, media planning, vendor oversight — and a fractional CMO when you need one.
Websites & conversion
Fast projects focused on leads and conversion, not “just a business card.”
Content teamAnalytics
Dashboards and end-to-end reporting — so decisions rest on the numbers.
Content teamCustom development
Custom services, backend modules and extensions built around your business — when an off-the-shelf solution doesn't fit or existing systems need rework.
Product
Pilot and scale-up
We build the product around your challenge — not a template from a catalog. First we test the hypothesis in the field, then we scale what has already proven its worth.
Scope, integrations and timelines depend on your industry and team — we lock them in together, after a brief and a call, not “by default.”
2–6 months
Pilot
A narrow scope — so you quickly see what pays off.
We frame the hypothesis, assemble a prototype or MVP and ship it to the field: minimal code and surprises, maximum evidence of value for users and the business.
12–18 months
Scale-up
Once the product is live, predictability matters more than “one more feature.”
We add features, handle load, wire in integrations and release routines. We stay in the project's context — no handoff to “outsiders” halfway through.
The timelines on the cards are ballpark figures for typical projects; the exact plan and estimate come once the scope and constraints are clear.
Trust
We work on your side
We run the platforms resorts sell through — Bronista websites and the Sanatorex platform. We know those channels from the inside and tune them for your direct sales.
What we connect at your end
- amoCRM
- Битрикс24
- Яндекс
- YouGile
- Pyrus
- Telegram
- СИПУНИ
- Roistat
The set follows your task, not our habits: if something already works for you, we develop it rather than migrate for migration's sake.
Full list of systems and registry numbersCredentials
Golden Site award winner
the Bronista platform
Accredited IT company
no. 21127, 14 March 2022
Official Roistat partner
end-to-end analytics
Method
How we work
Four stages — from diagnosis to measurable impact. Scroll the section: the cards stack up like a deck.
01
Diagnostics
First we look at the system as a whole
We break down processes, data and tools: where there are duplicates, manual work, blurred ownership. Not an “audit for the report's sake” — a clear picture of what's slowing down money and speed, and what to tackle first.
02
Design
Architecture built for your model
We design how CRM, CDP, AI and RPA connect so they live in one loop with metrics and roles. We define what counts as success before work starts — so there's no arguing over the numbers later.
03
Rollout
Pilot, training, launch without chaos
We move step by step: a limited pilot, feedback from the team, refinements as we go. We train the people who'll live in the system daily — otherwise even a good setup quickly “rolls back” to old habits.
04
Metrics & support
Impact shows up in reports, not just in chat
Dashboards and a clear process for changes: what we change, why and how we measure it. Support without endless sign-offs — so improvements don't get stuck in bureaucracy and reach the live environment without losing momentum.
We connect to your systems, set up integrations and leave the team a clear picture: what already works, what doesn't and what's worth improving first.